Your Satisfaction is Always Guaranteed
We guarantee to replace your Hanes purchase or refund your money. So if you're not completely satisfied with your Hanes purchase, simply send it back with your receipt, and we'll take care of the rest. It's that easy!
- To Speak with Our Hanes Specialist, Please Call 1-888-663-0201
- To Return Hanes Products Purchased at Retail Stores:
We recommend that you return the item(s) directly to the store. This is the quickest and easiest way to return merchandise and receive immediate satisfaction - be it a replacement, a refund or credit.
- To Return Hanes Products by Mail:
No need to call. Just send the items(s) with an explanation and your receipt to the address below. If you have used your Hanes sheets and bath products, please wash them before returning.
RETURN WASHED ITEMS TO:
WestPoint Home, Inc.
1056 Commerce Avenue
Chipley, FL 32428
You will receive a replacement (if available), a refund, or a coupon. Your satisfaction is very important to us.
- Hanes Contact Information:
Toll free number: 1-888-663-0201
We would like you to enjoy long use of your Hanes product. Please read the care instructions on your sew-in labels carefully.