Accessibility Policy
ACCESSIBILITY STATEMENT
WestPoint Home is committed to ensuring that westpointhome.com is accessible, usable, and inclusive for all individuals. We strive to provide a digital experience that supports equal access for all users, including individuals with disabilities.
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as well as applicable requirements under the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.
ACCESSIBILITY COMMITMENT
WestPoint Home integrates accessibility into our ongoing design, development, and quality assurance processes. We are committed to identifying and addressing accessibility barriers as part of continuous site improvement.
ACCESSIBILITY TECHNOLOGY & TESTING
We work with TestParty, an AI-driven accessibility remediation platform, as part of our ongoing accessibility program. TestParty is integrated into our quality assurance and development workflows to support continuous compliance efforts.
This approach enables:
- Regular accessibility audits across key website experiences
- Automated detection of accessibility issues
- Developer-guided remediation and code-level fixes
- Integration of accessibility testing directly into QA and release cycles
These combined efforts help ensure accessibility is considered throughout the lifecycle of website updates and enhancements.
THIRD-PARTY CONTENT
WestPoint Home may use third-party services, widgets, and embedded content to support website functionality and improve user experience.
While we encourage third-party providers to meet applicable accessibility standards, we do not control the accessibility of external websites or services. We actively engage with vendors where possible to improve accessibility across integrated tools.
KNOWN LIMITATIONS
Despite our ongoing efforts, some third-party content or integrations may not yet fully conform to WCAG 2.2 AA standards.
We continue to monitor these areas and work with relevant partners to improve accessibility wherever possible.
FEEDBACK & ASSISTANCE
We welcome feedback regarding the accessibility of westpointhome.com. If you experience any difficulty accessing content or using any part of the Site, please contact us so we can assist you.
WestPoint Home Customer Support
Email: support@wphome.com
Phone: (201) 212-4683
We aim to respond to accessibility-related inquiries in a timely manner and provide appropriate assistance.
CONTINUOUS IMPROVEMENT
WestPoint Home is committed to ongoing improvements in digital accessibility. We regularly review our website, tools, and processes to enhance usability and ensure an inclusive experience for all users.