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    Privacy policy

    PRIVACY & SECURITY

    WestPoint Home is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner at all times during your use of the Site. Please review this Privacy Policy carefully so you understand how we collect, use, disclose, and protect the personal information you provide to us.

    WestPoint Home and the Site may continue to grow and evolve in order to better serve our customers. As a result, this Privacy Policy may be updated periodically. We encourage you to review this page each time you visit the Site. By using the Site, you agree to the terms of this Privacy Policy in effect at the time of your use. This Privacy Policy applies only to information collected online through the Site.

    WHAT PERSONAL INFORMATION DOES WESTPOINT HOME COLLECT?

    WestPoint Home collects personal information that you voluntarily provide when using the Site. This information may be collected when you register for an account, place an order, sign up for marketing communications, participate in promotions, contact Customer Service, or otherwise interact with the Site.

    The personal information we may collect includes:

    • Name
    • Billing and shipping addresses
    • Telephone number
    • Email address
    • Payment card information
    • Account login credentials
    • Order history
    • Communication preferences
    • Any other information you voluntarily provide to us

    When you make a purchase on the Site, we collect information necessary to process, fulfill, track, and bill your order. Payment information is processed securely through authorized payment service providers.

    If you choose to save your information for future purchases, we may store certain account, billing, and shipping information to facilitate a faster checkout experience. You may also choose to check out as a guest.

    In addition, WestPoint Home may automatically collect certain information regarding your device and interaction with the Site through cookies, pixels, web beacons, analytics tools, and similar technologies. This information may include:

    • IP address
    • Browser type
    • Device identifiers
    • Operating system
    • Pages viewed
    • Time spent on the Site
    • Referral URLs
    • Shopping behavior and interactions with advertisements

    HOW WILL MY PERSONAL INFORMATION BE USED?

    Information collected on the Site may be used in the following ways:

    • Process and fulfill purchases
    • Register and maintain your account
    • Confirm and track orders
    • Process payments and prevent fraudulent transactions
    • Respond to customer service requests
    • Communicate with you regarding orders, products, services, and promotions
    • Personalize your shopping experience
    • Improve website functionality, products, and services
    • Conduct analytics and performance monitoring
    • Deliver relevant advertising and marketing communications
    • Maintain website security and integrity
    • Comply with applicable legal obligations and regulatory requirements

    COOKIES & TRACKING TECHNOLOGIES

    The Site uses cookies, pixels, web beacons, and similar tracking technologies to improve functionality, analyze website traffic, personalize content, and support advertising and marketing efforts.

    These technologies may collect information regarding your browsing behavior, device information, interactions with the Site, and responses to advertisements and emails.

    Third-party service providers, advertising partners, and analytics providers may also use these technologies in connection with the Site.

    You may manage your cookie preferences through your browser settings or through any cookie preference tools made available on the Site.

    IS MY PERSONAL INFORMATION SHARED WITH THIRD PARTIES?

    WestPoint Home may share personal information with WestPoint Home-owned and controlled affiliated companies, as well as trusted third-party service providers that assist us in operating the Site and conducting our business.

    These third parties may provide services including, but not limited to:

    • Payment processing
    • Order fulfillment and shipping
    • Website hosting and maintenance
    • Customer service support
    • Marketing and advertising services
    • Email and SMS communications
    • Analytics and website performance monitoring
    • Fraud prevention and security services

    WestPoint Home does not sell personal information for monetary compensation. However, certain sharing of information with advertising and analytics partners may be considered “sharing” under applicable state privacy laws.

    We may also disclose personal information:

    • To comply with applicable laws, regulations, legal processes, or governmental requests
    • To protect the rights, property, and safety of WestPoint Home, our customers, or others
    • In connection with a merger, acquisition, corporate restructuring, or sale of assets

    YOUR PRIVACY RIGHTS & CHOICES

    Depending on your state or country of residence, you may have certain rights regarding your personal information, including the right to:

    • Access personal information we maintain about you
    • Correct inaccurate personal information
    • Request deletion of personal information
    • Opt out of targeted advertising or certain data sharing activities
    • Request information regarding how your personal information is used
    • Request a copy of certain personal information in a portable format

    You may also update or modify your account information at any time by logging into your account on the Site.

    To submit a privacy request, please contact us using the information provided below.

    WestPoint Home will not discriminate against any consumer for exercising applicable privacy rights.

    GLOBAL PRIVACY CONTROL SIGNALS

    Where required by applicable law, the Site recognizes browser-based opt-out preference signals, including Global Privacy Control (GPC), as a request to opt out of certain data sharing and targeted advertising activities.

    HOW DO YOU PROTECT THE SECURITY OF MY PERSONAL INFORMATION?

    The security of your personal information is important to WestPoint Home. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

    Sensitive payment information transmitted through the Site is encrypted using industry-standard security technologies.

    While we strive to use commercially reasonable measures to protect personal information, no method of electronic transmission or storage is completely secure. As a result, WestPoint Home cannot guarantee absolute security.

    You are responsible for maintaining the confidentiality of your account credentials and password information. No representative of WestPoint Home will ever ask you for your password.

    DATA RETENTION

    WestPoint Home retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including satisfying legal, accounting, tax, reporting, and operational requirements.

    When personal information is no longer required, we take reasonable steps to securely delete or anonymize such information.

    PRIVACY PROTECTION OF CHILDREN

    WestPoint Home does not knowingly collect or solicit personal information from children under the age of 13. The Site is intended for a general audience and is not directed toward children.

    If we become aware that personal information has been collected from a child under the age of 13 without appropriate parental consent, we will take reasonable steps to delete such information promptly.

    LINKING TO THIRD-PARTY WEBSITES

    The Site may contain links to third-party websites for your convenience and information. This Privacy Policy applies only to information collected through the Site and does not apply to third-party websites.

    WestPoint Home is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

    NOTICE TO CALIFORNIA RESIDENTS & U.S. STATE PRIVACY RIGHTS

    Residents of certain states, including California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Delaware, and other applicable jurisdictions, may have additional privacy rights under state law.

    California residents may request information regarding the categories of personal information collected, disclosed, shared, or sold, as well as request deletion or correction of personal information, subject to certain exceptions permitted by law.

    California residents may also opt out of the sharing of personal information for cross-context behavioral advertising purposes.

    To exercise your privacy rights or submit a request, please contact:

    WestPoint Home, LLC
    Attn: Privacy Department
    777 Third Ave, 7th Floor
    New York, NY 10017

    Or contact us through our designated privacy request channels available on the Site.

    Please allow reasonable time for a response in accordance with applicable law.

    CHANGES TO THIS PRIVACY POLICY

    WestPoint Home reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

    Your continued use of the Site following any changes constitutes your acceptance of the revised Privacy Policy.